COMMISSIONER MANNING OFFICIALLY LAUNCHES THE POLICE INTERNAL AFFAIRS DIVISION’S CASE MANAGEMENT SYSTEM

Tuesday 10th March 2026

Police Commissioner David Manning has officially launched a three-day workshop on the Police Internal Affairs Division’s Case Management System, a digital platform developed to strengthen the way the discovery manages internal investigations, complaints and the screening process.

The three-day workshop today at the Gate Way Hotel in Port Moresby is for the members of the Internal Affairs Division within the National Capital District and other centres as well. The workshop started today Tuesday 10th March and it will end on Thursday 12th March 2026.

Commissioner Manning said today marks another important milestone in the Royal Papua New Guinea Constabulary’s (RPGC) journey towards modernization, accountability and institutional strengthening.

Commissioner Manning said this was a digital platform developed to strengthen the way the discovery manages internal investigations, complaints and the screening process. He said it was also about strengthening the accountability of professional standards.

“The Internal Affairs Division (IAD) plays a vital role within the Constabulary. It is the guardian of our professional standards and the mechanism through which we maintain integrity, discipline and public confidence.

“For many years, the management of Internal Affairs cases relied heavily on manual files, paper records and fragmented documentation systems. This made it difficult to efficiently track cases, maintain centralized oversight and ensuring timely resolution of investigations.

“The Introduction of IADCMS now allows a conservative to manage these processes more effectively through a secure and structured digital platform. Through this system, we are now able to record and manage complaints and investigations electronically track cases, track case progress from initiation to final determination, and strengthen transparency and accountability within the internal processes.

“It also Improve reporting, monitoring and oversight by senior leadership, and ensure secure and structured storage of investigation records,” Commissioner Manning said.

Commissioner Manning said this was an important preparatory step undertaken for digitization and scanning of historical internal affairs’ cases documents, converting legacy paper files into the digital records.

“This exercise was necessary to ensure that past case information, institutional knowledge and historical records are preserved and accessible within a modern digital environment. By digitising these documents prior to the deployment of IADCMS, we ensured that the system does not only manage new cases going forward but also provides access to historical case information for reference, review and institutional accountability.

“This effort demonstrates commitment to preserving institutional memory while transitioning into modern digital assistance. Part of the PNG Digital Transformation Journey the launch of the IID CMS forms part of the Constabulary’s broader ICT Rehabilitation and Digital Transformation program currently underway,” Commissioner Manning said.

Commissioner Manning said over the past few years, the Constabulary has taken deliberate steps to introduce modern systems that improve efficiency, transparency and service delivery within the organization. He said amongst the many initiatives, these also include the Human Resource Information System (HRIS), the electronic occurrence book, the police clearance Management System, and the establishment of the National Police.

Commissioner Manning said it was the commitment of men and women in the organization that truly defines their standards. He said the ICMS provides them with the tools to support transparency, but it is their responsibility as officers to uphold the values and integrity, discipline and professionalism within the Constabulary.

Mr Manning said that every member of the constabulary must understand that accountability is not a threat, but it is the foundation of public trust. He said they are working to building a modern, professional and trust services.

Commissioner Manning said the Internal Affairs Division Case Management system will strengthen their internal oversight mechanisms and ensure that disciplinary process is managed efficiently, and transparently. He said this was another step forward in their ongoing reform and modernization efforts.

Ends.

Police Commissioner speaking to the members of the Internal Affairs Division during the launch of the three-day workshop on the police Internal Affairs Division’s Case Management System (IADCMS) today at the Gate Way Hotel in Port Moresby.

Police Commissioner David Manning & Assistant Commissioner of Police Internal Affairs Division Emil Alpha during the launch of the Internal Affairs Division’s Case Management System (IADCMS) today at the Gate Way Hotel in Port Moresby